Atlassian Using Hyperic

I just saw that Atlassian, the provider of the essential community tools like Confluence wiki and JIRA ticket system, updated their wiki on the importance of monitoring the “lifeblood of your organization”.

They even outline the important monitoring tasks you need, and stress that it will help when dealing with their own world class support.

Monitoring involves a number of essential tasks, including those listed below:

• Monitoring log files.
• Checking for HTTP-availability and performance (e.g. by getting the same page every five minutes and displaying the time on a graph).
• Looking at many different parameters such as load, connections, IO, database-trends, and so on.
• Charting long-term trends.
• Keeping an access log of requests to the web server. This is vital, especially when requesting performance-related support from Atlassian.

They even pass on a screenshot of their Hyperic HQ deployment, which if you notice, they are hosted by Contegix, another Hyperic customer.

We agree 100% with Atlassian that it is critical to monitor their apps, which is why we’re also working with them to build application specific management plugins for Confluence and JIRA.

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