Announcing Hyperic 4.4: Dramatically simplified monitoring of virtualized application infrastructure

Written by Al Sargent
August 4th, 2010 | 5 Comments | Posted in Hyperic HQ

The Hyperic product team is pleased to announce the general availability of Hyperic 4.4, featuring enhanced integration with VMware vCenter Server. Thanks to this integration, Hyperic now maintains a continually updated inventory of VMware vSphere ESXi and ESX hosts, enabling IT Administrators to more rapidly pinpoint, correct, and prevent application performance problems wherever they occur across physical, virtual, and private cloud infrastructures.

What problems does Hyperic 4.4 solve?

The genesis of this release was that, as we listened to our customers and community, we were struck by two things. First, more and more of them are deploying their custom applications across virtual infrastructures. Second, virtualized app infrastructure is a game-changer that increases datacenter change by an order of magnitude. For instance, to scale app infrastructure up and down to accommodate rising and falling end-user demand, server VMs are continually spun up and powered down. Legacy monitoring tools that were not virtualization-aware could not keep up, and the operations teams that used them were left with serious infrastructure visibility gaps. It became clear that operations teams needed to equip themselves to prepare for a massive new level of datacenter dynamicism.

Hyperic 4.4 addresses this problem through the following new capabilities in Hyperic Enterprise:

Rapid Diagnosis of Virtualized Application Performance Problems: IT operations teams can now use Hyperic to rapidly pinpoint the cause of performance issues of applications running on virtualized infrastructure, by providing them with visibility into all application infrastructure layers, enabling them to determine whether the root cause of issues lies within an application, its guest operating system, or its ESX host. System administrators can easily compare performance data between an application and its corresponding virtual machine and ESX host via a new Hyperic user interface. This UI enables system administrators to reduce mean time to resolution (MTTR) and increase mean time between failures (MTBF).

Automatic Maintenance of Application Infrastructure Inventory: Hyperic 4.4 automatically discovers ESX hosts, virtual machines, and guest operating systems within minutes of their launch, and presents them in a unified topology so users can see which application components are running on which ESX hosts. This eliminates reliance on chronically out-of-date configuration management databases (CMDBs). Additionally, Hyperic detects when virtual machines are moved from one ESX host to another using vMotion™, and adjusts topologies accordingly: no monitoring data is lost and there’s no need to recreate alerting workflows. This exceptional level of automation saves system administrators time and lets them manage more applications and servers than ever before.

Virtualization-Aware Alerting: Hyperic 4.4 can distinguish between when a guest operating system has shut down unintentionally, and when it has been intentionally powered down or suspended. This prevents false alarms and enables system administrators to elastically scale their application infrastructure without triggering alert storms.

Building on experience

Of course, Hyperic is no stranger to virtualized application infrastructure monitoring. In 2006, we delivered the industry’s first application performance monitoring for VMware ESX and GSX, and has long provided system administrators with the following capabilities, which remain in version 4.4:

Application Virtualization Migration Assurance: For IT teams running pilot projects to virtualize custom application workloads, Hyperic enables users to definitively quantify virtualization’s impact on application performance by baselining critical performance metrics for both physical and virtual infrastructure.

Automated Problem Resolution: Hyperic can automate common responses to application problems — such as reverting a virtual machine to a snapshot, restarting a virtual machine, and rebooting a guest operating system. These automated recovery actions help fulfill virtualization’s promise of greater operational efficiency, especially for companies with global customers who need to keep consumer-facing applications running 24/7.

Virtualized Environment Event & Log Monitoring: Hyperic’s event management features provide visibility into the log events reported for every virtual machine. Log events provide system awareness for performance data, configuration changes, and security action changes, such as when a virtual machine has been reverted to a snapshot. These events can be used to generate alerts, or simply to correlate errors reported in the VMware logs with performance and health indicators elsewhere in the environment.

Version 4.4 is Hyperic’s first major release as part of VMware. We’ve enjoyed the experience of working side-by-side with our new colleagues on the VMware vSphere team, leveraging their virtualization know-how and incredible development and testing infrastructure. We’re looking forward to continued collaboration to further deepen Hyperic’s virtualization capabilities.

Where to go from here

Check out our Hyperic 4.4 demo, download Hyperic Enterprise 4.4 or Hyperic Open Source 4.4, and dive into the new documentation on monitoring vSphere.

To be clear, the new vCenter integration is only in Hyperic Enterprise 4.4. That said, we’ve updated Hyperic Open Source 4.4 with a new version of the HQApi, and encourage you to check it out.

Please register for our upcoming Hyperic 4.4 webinar that explains the 10 pitfalls to avoid when monitoring a virtualized environment –  and how to avoid them, on Thursday, August 19, 2010 at 9 am Pacific / noon Eastern (other time zones).

Finally, we welcome your feedback. Let us know what you think in the comments below, Hyperic Forums (http://forums.hyperic.com/), or Twitter (we’re @hyperic).

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5 Responses to “Announcing Hyperic 4.4: Dramatically simplified monitoring of virtualized application infrastructure”

  1. warmer candle Says:

    Your monitoring service sounds great I will for sure be bookmarking this page

  2. Al Sargent Says:

    Thank you for the kind words. Glad you like it! Let us know if we can be of further assistance.

  3. ciclismo profesional Says:

    very interesting, this monitoring service sounds great, thanks for this info.

  4. Al Sargent Says:

    Ruedas, Ciclismo — Thanks for the interest. Please let us know if you’d like to have a VMware account manager contact you. Or, you can contact us: http://www.vmware.com/company/contact.html

    Prensa — yes, Hyperic supports Windows event logging. Hyperic 4.3, released in June, updated Hyperic’s support for Windows Event Logging. Here are some links with additional details on our Windows support:

    http://www.hyperic.com/products/windows-monitoring
    http://support.hyperic.com/display/hypcomm/Windows+Plugin
    http://support.hyperic.com/display/hypcomm/Windows+Service+service
    http://j.mp/digHat

    If any further questions, feel free to contact us: http://www.vmware.com/company/contact.html

  5. Richard Taylor Says:

    “this eliminates reliance on chronically out-of-date configuration management databases (CMDBs).”

    If you want up to the minute inventory info, the more dynamic and less controlled Inventory DB is what you want so you’re criticising the wrong product here in my opinion

    CMDBs are meant to be populated in a controlled fashion to provide authoritative information. Inevitable , this introduces some latency but that’s the price you pay for reliable info.
    Also, a CMDB is only as good as the processes which update it!
    R

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